Tweet this Video
Share on Facebook
Share via E-mail
“The patient comes first. It’s real easy to say and it’s real hard to do. If you really mean it, it means that you have to change your processes and make sure you stand in the shoes of the patient and family every step of the way; and it’s not easy, but that’s what we’ve put into this building.”
Coming to South Dakota I didn’t expect the hospitality we got, not because it wasn’t customary, but as a film crew I undertand people can’t always be available, schedules don’t work out and sometimes it is just plain hard to logistically coordinate a shoot of this magnitude. When we found out that we were going to get 5 minutes with the President of Sanford Medical Center we were more than excited and what was supposed to be 5 minutes ended up being more like 45, but we loved hearing the passion and desire behind what makes Sanford Medical Center one of the elite hospital systems in the country for heart health!
